Question 1

What countries does Gallop Shipping operate in?

Accepted Answer

We have offices and operations in 8 countries: UAE, Qatar, Bahrain, Kuwait, Oman, Saudi Arabia, India, and China. Our network also extends to Europe, Africa, and the Americas through carrier partnerships.

Question 2

Do you handle customs clearance?

Accepted Answer

Yes. Our in-house customs brokerage team manages all documentation, regulatory compliance, and clearance processes — ensuring your shipments move through customs without delays.

Question 3

What types of cargo do you handle?

Accepted Answer

We handle a wide range — from general cargo, FMCG, and electronics to heavy machinery, project cargo, and hazardous materials.

Question 4

How can I track my shipment?

Accepted Answer

We provide end-to-end visibility through our technology platforms (Fresa, Atease). You'll receive real-time updates from pickup to delivery.

Question 5

Do you offer door-to-door delivery?

Accepted Answer

Absolutely. Our door-to-door service includes packing, insurance, documentation, freight, customs clearance, and final-mile delivery — all managed by us.

Question 6

How do I request a quote?

Accepted Answer

Click 'Get a Free Quote' at the top of the page, fill out the short form, and our team will respond within 24 hours with a competitive rate.

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